Last updated: January 18, 2026
By accessing or using Ascerta's billing audit platform and related services (the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Services.
These Terms constitute a legally binding agreement between you and Ascerta Inc. ("Ascerta," "we," "us," or "our"). If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Ascerta provides an AI-powered billing audit platform designed to help chiropractic practices identify missed billing opportunities. Our Services include:
To use our Services, you must create an account. You agree to:
We offer three subscription tiers based on practice size:
All subscriptions are month-to-month with no long-term contract required. Annual billing options are available at a discounted rate. We reserve the right to modify pricing with 30 days' notice.
New users are eligible for a 14-day free trial. No credit card is required to start your trial. During the trial period, you will have access to alerts from the last 30 days only. When you upgrade to a paid subscription during your trial, your trial ends immediately and your paid subscription begins. Unused trial days are not credited or transferred.
Subscription fees are billed in advance on a monthly or annual basis. All payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis according to your selected billing cycle.
Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the collection and use of your information as described in the Privacy Policy.
You retain ownership of all data you upload to the Services. You grant us a limited license to process your data solely for the purpose of providing the Services.
Ascerta is designed to be HIPAA-compliant. If you are a Covered Entity under HIPAA, you must enter into a Business Associate Agreement (BAA) with us before uploading any Protected Health Information (PHI) to the Services.
You agree not to:
The Services, including all software, algorithms, designs, and content, are owned by Ascerta and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Services without our written consent.
THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that the Services will identify all missed billing opportunities or that our alerts are error-free. You are responsible for verifying all alerts before taking action.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASCERTA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
Our total liability shall not exceed the amount you paid for the Services in the twelve (12) months preceding the claim.
You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation:
No Prorated Refunds: We do not offer prorated refunds for partial billing periods. This is standard practice in the SaaS industry and allows us to maintain competitive pricing.
Billing Disputes: If you believe you have been incorrectly charged, please contact our support team within 30 days of the charge. We will review your case and issue a refund if an error occurred on our part.
Active Subscriptions: Paying subscribers have access to a rolling 12-month window of historical alert data. Alerts older than 12 months are automatically archived and no longer accessible through the platform.
Trial Users: Trial users have access to alerts from the last 30 days only.
After Cancellation: Your data will be retained for 30 days after your subscription ends. During this period, you may request a data export. After 30 days, your data will be permanently deleted from our systems.
We may terminate or suspend your access for violation of these Terms or for any other reason with notice. Upon termination by us, you may request export of your data within 30 days.
These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Travis County, Texas.
We may modify these Terms at any time. We will notify you of material changes via email or through the Services. Continued use after changes constitutes acceptance of the modified Terms.
For questions about these Terms, please contact us at:
Email: [email protected]
Address: 123 Innovation Drive, Suite 400, Austin, TX 78701